AI Assistant

A helper that works for you inside Sky Free.

The AI assistant helps you use Sky Free. Ask how something works, look up your data, or ask it to make a change. You confirm every change before it happens.

Asks in plain words

AI

How many chats are still unanswered today?

Sees only what you allow

12 chats are waiting for a reply.

4 are older than two hours.

Not the same as an AI agent

An AI agent talks to your customers. The AI assistant talks to you. It works with your own login, so it only sees and does what you are allowed to.

Records

HelperTalks toHelps with

AI agent

CustomersAnswering them

AI assistant

YouYour own work

MCP tool

Your AI appYour workspace

Ask and learn

Get answers without leaving the page.

Ask how to do things

How do I create a campaign?

From the help guide

Open Campaigns, choose a template and pick your audience.

Tips for the page you are on

Look up your data

Ask about your own workspace.

Reads your data

AI

Which campaign had the best read rate?

Never guesses

The Autumn offer did best this month.

Want the full report?

Make changes, with your OK

It proposes. You confirm.

Confirm this change

Assistant proposal

ActionAdd label VIP
ContactsBought twice or more
RunsOnce

Nothing happens until you confirm

How a change works

Step 1 of 5

Step 1 of 5

You ask the assistant to make a change.

1/5

What it does not do

  • It does not build or edit automations. It can look at them and how they ran.
  • It never deletes or cancels things that cannot be undone. Those stay dashboard actions.
  • Availability depends on your plan and platform settings.

Common questions

Can it do anything in my workspace?

No. It only uses the actions listed here, with your own permissions and channel.

Will it message customers without asking?

No. Every change, including messages, needs your confirmation.

Where does it get its help answers?

From Sky Free's documentation, and from your own data for account questions.

Is it the same as the AI agent?

No. The AI agent replies to customers. The assistant helps you.

Ask your first question

Open the assistant in the header of your workspace.