Features

Everything you can do with Sky Free.

Every feature below is something you can find and use in the application today. Each area links to its own page for the details.

Sky Free

Conversations
Customers
Automation and AI
Marketing

Find what you need

Features are grouped by the job they do. If a feature depends on your plan, its page says so.

Records

AreaExamplesWhere

Conversations

Inbox, saved repliesInbox

Customers

Contacts, pipelinesContacts

Marketing

Campaigns, templatesCampaigns

Explore what you can do

Conversations

Conversations

M

Maya

Where is my order?

A

Alex

Do you ship abroad?

S

Sam

Can I book Friday?

N

Noor

What are your hours?

Customers

Maya Thompson

Customer

LabelVIP
StagePayment pending
ReminderFriday, 10 am

Contacts, labels, fields and pipelines

Automation and AI

Automation and AI

A message arrives
An AI agent answers
A person takes over
The customer is labelled

Marketing

Campaign

Autumn offer: 15% off your first order.

Audience: Subscribers

Delivered
Read
Replied

Commerce and events

Shop and events

Catalog
Orders
Event Studio
WhatsApp Flows

Measure and connect

Reports

This week

Messages
Campaigns
Automations

Team and account

Records

MemberRoleAccess

Priya N.

AdminEverything

Sam L.

AgentAssigned chats

Elena V.

AgentTwo channels

Availability

  • Some features depend on your plan.
  • Features marked Coming soon are not available yet.

Common questions

Where do I see how a feature works?

Each area links to its own page. Start with the Overview.

Are all features on every plan?

No. Some, such as AI agents, MCP, Event Studio and the mobile app, depend on your plan.

Is anything planned?

Yes. Some integrations are marked Coming soon on the Integrations page.

Can I try it first?

Yes. You can start free.

Try Sky Free

Connect a channel and explore each area with your own data.